Orders over $80 USD ship for free to:

🇺🇸 USA
🇨🇦 CANADA
 
Delivery time:
North American orders are usually delivered within 3-10 working days. (but could be as long as 20)

Standard shipping:
Standard shipping is $21 USD if order value don't meet the free shipping limit.

European orders are usually delivered within 5 - 7 working days.

Standard shipping:
Standard shipping is 16 Euro if order value don't reach the €72 Euro free shipping limit.

List of EU countries we ship to
(Listed in alphabetical order)

1 Albania
2 Andorra
3 Armenia
4 Austria
5 Belarus
6 Belgium
7 Bosnia & Herzegovina
8 Bouvet Island
9 Bulgaria
10 Croatia
11 Cyprus
12 Czechia
13 Denmark
14 Estonia
15 Faroe Islands
16 Finland
17 France
18 Georgia
19 Germany
20 Gibraltar
21 Greece
22 Greenland
23 Guadeloupe
24 Guernsey
25 Hungary
26 Iceland
27 Isle of Man
28 Italy
29 Jersey
30 Kosovo
31 Latvia
32 Liechtenstein
33 Lithuania
34 Luxembourg
35 Malta
36 Mayotte
37 Moldova
38 Monaco
39 Montenegro
40 Netherlands
41 North Macedonia
42 Norway
43 Poland
44 Portugal
45 Romania
46 Réunion
47 San Marino
48 Serbia
49 Slovakia
50 Slovenia
51 Spain
52 Svalbard & Jan Mayen
53 Switzerland
54 Turkey
55 Ukraine
56 United Kingdom
57 Vatican City
58 Åland Islands

Vi erbjuder fri frakt på alla ordrar till Sverige över 800 SEK.

Leveranstid:
Ordrar levereras vanligtvis inom 2-5 arbetsdagar.

Standard frakt:
Om fri frakt gränsen ej uppnås tillkommer en fraktkostnad på 59.99 SEK för leverans.

We deliver to almost all countries world wide. See "No Ship Zone" for the few excluded countries.

Free Shipping:
Orders over 80$ USD ship for free to any country not mentioned above or in the "No ship zone".

Delivery time:
International shipments are usually delivered within 7-20 working days, depending on how far from Sweden your country is located.

Delivery time Example:
Australian & New Zealand shipments usually delivers within 14 working days.

Shipping cost:
Due to the longer delivery distances from Sweden we charge a 17 USD flat rate fee to deliver international orders.

We have faced lots of issues with shipped orders not being delivered and will not open for shipments until we find a better way to safely deliver orders.

We have taken the decision to restrict shipments to the listed countries due to complicated customs regulations and restrictions.

Many of the listed countries are closed as a result of the ongoing pandemic. But don't worry! This is temporary and we are finding ways to deliver orders to these two countries again real soon!

Rawnice HQ is located in Stockholm Sweden. All orders are packed and shipped from our warehouse in Nybro, Sweden,.

Most orders ship the same day if placed before 13.00 / 1 PM (Central European Time).

If an order is placed on a Friday afternoon after 13.00 / 1 PM or during the weekend it will ship out Monday.

All shipments are fully trackable and delivered directly to your door via your local postal network.

If you have a tracking number you can track your order directly via the button above.

Visit our dedicated Tracking Page.

At Rawnice we work really hard to have 100% customer satisfaction. For this reason we have a generous delivery guarantee where we promise to deliver you order, or give you a full refund.

If you are experiencing any issues with your tracking or delivery please reach out to our customer support team immediately

Email your order number and a short explanation of your issues to Customerservice@rawnice.com

About Pre-Orders

Some products are occasionally available for pre-orders. This is a way for us to allow you (the customer) to book a product early before it is actually in stock. so that you make sure to get it.

All pre-orders are paid in advance and we will ship them out a soon as the product on pre order is back in stock in our warehouse.

Ordering both pre-order and stocked items:
if you order multiple items, where just one is on pre order we will still hold the entire order for shipment until the pre-order item is in stock. This is to avoid charging double shipping fees.

If you want to split ship your order in two shipments we recommend placing two different orders so that one can ship out while the pre-order is getting restocked.

Rawnice maintains the following return policy for all of the consumables on this website.

Refunds are issued under the following circumstances:

• If your order was returned to our warehouse because you asked the courier to send it back while it was in transit or you refused to receive it due to local import duties, we will refund you the cost of the item(s) minus shipping fees, handling fees, and the cost of returning the goods to our warehouse.
  
  
• The address for the order was correctly entered, but your package has not arrived within 6 weeks of the shipment being sent from the warehouse.
  
  
• Your package is returned to our warehouse as undeliverable (but correct adress was entered)
  
  
• Your product is damaged or faulty
  
  
• You are not happy with the product and it has been returned to our warehouse (minus shipping)

If you wish to return your product please send us an email at Customerservice@rawnice.com and we will help you sort out the shipping.

For the refund process please see section on "Refund Policy" under Payments below.

Due to the reason that all orders ship from Sweden (Europe), additional import charges might be added on your order if it is shipped outside of the EU.

These additions are decided by your governments and customs offices. We at Rawnice have no control over local charges determined by your governments.

Added charges that might occur incluide

• Clearance fees
• Customs duty
• Goods and services tax (GST)
• Other local taxes.

Want to know exactly what is applicable for your region?

We always recommend that you contact your local post office/authorities/customs to learn exactly what rates and regulations applies for your country if you want more details on additional charges.

We offer secure and fast payments with PayPal and Credit card payments trough Stripe at checkout.
All charges are made in US Dollars (USD) at the most current exchange rates.

Our website is 100% verified and all transaction and customer info is securely encrypted with the latest technology.

Having problems getting your card payment accepted?

Email Customerservice@rawnice.com and we will help you make your payment.

We will refund the full amount of your purchase (minus shipping) to you within 30 days according to our return policy (see above).

The money will be refunded to the source it was paid from, either PayPal account or Credit Card.